Digital

In accordance with EU and Danish consumer law, customers have the right to withdraw from the purchase of a physical item within 14 days of receiving the order, without providing a reason. To exercise this right, customers must notify us within this period and return the item within 14 days of the withdrawal notice.

Return shipping costs are the responsibility of the customer. Items must be returned in their original condition and packaging. Once the returned item is received and inspected, a refund will be issued. If the item is returned damaged or shows signs of use beyond what is necessary to inspect it, a partial refund may apply.

If an order arrives damaged or is lost during delivery, customers must contact us immediately. In accordance with the law, the seller remains responsible for the order until it has been successfully delivered to the customer.

Due to the nature of digital products, once access to the digital files has been provided, no refunds, returns, or exchanges are possible, regardless of whether the files have been downloaded or not.

Download links are available for 72 hours and are limited to 3 downloads. Customers are responsible for saving their files after downloading, as access will expire once the download limit or time period is reached.